TERMS OF SERVICE AGREEMENT
LAST REVISION: [22-12-2021]
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean “TDC Labs Private Limited”.
Introduction to thegemskart.com
Welcome to “thegemskart.com”. The domain name www.thegemskart.com (hereinafter referred to as the “Website”) is registered in the name of “TDC Labs Private Limited”, a company incorporated under the laws of India.
If you use any of the services of the Website, its features and tools, you will be subject to the guidelines, terms and agreements applicable to the Website. By the mere use of the Website, you shall be contracting with “TDC Labs Private Limited”. These terms and conditions constitute binding obligations between you and us.
All products /services and information displayed on the Website constitute an “invitation to offer”. Your order for purchase constitutes your “offer”, which shall be subject to the terms and conditions as listed below. We reserve the right to accept or reject your offer. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of “TDC Labs Private Limited” prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
thegemskart.com is an online website/platform providing material for fashion design, jewelry design and crafting purposes. Users can make a purchase from the website. Upon placing an order, we shall ship the product to you and be entitled to its payment for the services.
Account and Registration
Prices for products is as described on the Website and are incorporated into these Terms by reference. All prices mentioned on the website are in Indian rupees. Prices, products and Services may change at the discretion of the company.
Please note that the payment may be processed prior to the dispatch of the product that you have ordered. If you would like to cancel the order after we have processed the payment, the said amount will be reversed back to the account from which you had made payments in respect of the order.
Cancellation by the gemskart
We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after you have made payment for the same, the said amount will be reversed back to the same account from which payment was made.
Cancellation by the customer
In case we receive a cancellation notice from you and the order has not been shipped by us, we shall cancel the order and refund the entire amount as a store credit or directly back to the account, in case payment has already been made. The orders that have already been shipped by us will not be covered under our standard cancellation & return policy.
Final and Binding Decision
Any decision taken by us in respect of cancellation of an order shall be final and binding on you. You hereby agree to not dispute the decision made by us and accept the decision regarding such cancellation.
Credit/Debit card details
We at The Design Cart believe that the Debit/Credit card details provided by you to get the services from website will be correct and accurate and you will not provide any card details which are legally not owned by you. We will not utilize the information provided by you and will not share this information with any of the third parties unless required for fraud verification or by law, regulation or court order. We will not be liable for any Debit/Credit card fraud.
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, We reserve the right to cancel all past, pending and future orders without any liability. If your order is being canceled and your card is charged we will reverse the charged amount to your account except processing fee of payment gateway or as per the conditions of Transaction merchant.
The customer may be considered fraudulent if any of the following scenarios are met:
– A customer fails to reply to the payment verification mail sent by us
– Customer fails to produce adequate documents during the payment details verification.
– Misuse of another customer’s phone/email
– Customer uses invalid email and phone no.
– Overuse of a voucher code
– Use of a special voucher not tagged to the email ID used.
– Customer returns the wrong product
– Customer refuses to pay for an order to the courier person / or uses fradulent payment methods on the website.
Customers may be considered fradulent or loss to business if any of the following scenarios are met:
1. Customers with a very high return rate
2. Invalid/Incomplete address cases
3. Repeated request for monetary compensation for petty issues
Account for such customers falling in fraudulent or loss to business category may be blocked.
We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor color settings, we cannot guarantee that your monitor’s display of any colour will be accurate. Customer’s are hereby advised to expect a minor variation in the colour of the products displayed on the website vis a vis the actual colour of the product.
Terms & Conditions to Contact Clients
I, hereby authorize and give consent to TDC Labs Private Limited (The Design Cart) or its associated companies and partners either through itself or through any of its associated third party service provider to contact me from time to time with various information/alerts / offers via the medium of text messages, whatsapp, calls or emails at my registered contact number. I also confirm that by sending of such emails / text messages / whatsapp messages or calls, I will not hold TDC Labs Pvt Ltd, / its third party service provider liable / institute complaint under Telecom Commercial Communications Customer Preference (TRAI) regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time. Incase you would like to Stop receiving such emails/ SMS texts / Whatsapp messages or Call, please write to us on to opt out.
Modification of Terms & Conditions of Service
If you still have any query about our terms and conditions kindly drop us an email at