Shipping Policy

Domestic Shipping (in India)

  • Our courier partners can deliver orders to 16000+ pin codes in India.
  • All Prepaid Orders above Rs. 999 are eligible for Free Shipping and Prepaid Orders below Rs. 999 are charged a flat fee of Rs. 49. All Cash on Delivery orders are charged a flat shipping fee of Rs. 49.
  • Cash on delivery is subject to serviceability from our courier partners. 

Estimated Delivery Time

  • It takes approx. 3 – 7 working days to deliver your order to your doorstep. Sometimes delivery may take longer due to Bad weather, Flight delays, Political disruptions, and other unforeseen circumstances.
  • We have multiple pickup points across India and hence your orders may be delivered to you in multiple parcels. In case you have placed a Cash on Delivery order, your total amount gets automatically sub-divided on a pro-rata basis.
  • In such cases, our customer support proactively will be in touch with you to inform you of any upcoming delays.  Also, we will not be able to compensate for any mental agony caused due to the delay in delivery. The customer can cancel the order at any moment of time if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded the amount as soon as the order is successfully canceled.

Shipping Internationally

  • We ship across the globe with DHL (5 to 7 business days) and ARAMAX ( 10 to 14 business days). Real-time shipping charges are calculated at the checkout based on the total weight of the parcel.
  • All local taxes and custom duties are charged extra by the Shipping carrier based on your respective country. These custom duties and local taxes are to be borne exclusively by the buyer. thegemskart will not be responsible for any clearance of parcels stuck due to local taxes and import customs duties. We will however faciliate the conversation with the courier partner for early clearance of parcels. Most countries allow import up to a certain amount without any duty. This amount is called De Minimis values. Please check the following link to know the De Minimis values of your respective country. 
  • Disclaimer : These values are subject to change by the respective tax authorities of your country. thegemskart is not in a position to take any responsibility for the inaccuracies or decision made by the information listed in the De Minimis Values. 

For any further queries, please drop us an email on